Built on the ServiceNow Now Platform, the IT Service Management bundle provides an agent workspace with knowledge management, and modules supporting issue tracking and problem resolution, change, release and configuration management, and (on the higher tier ITSM Professional plan) ITAM and software asset management. Watch the Lansweeper + HaloITSM Webinar featuring Nicolas Van den Steen and Tom Petley 👉 #itam #itassetmanagement #itsm #lansweeper #cmdb #itservicemanagement #servicedeskįast Access to Complete IT Asset Data for Rapid Ticket Resolution, ITIL Process Alignment, and Self-Help Capabilities. ServiceNow is a fast-growing service management provider that went public in 2012. Tom Petley, Director, HaloITSM: 'Lansweeper provides a single source of truth for IT Asset Data that can be leveraged across systems and teams, ensuring everyone is working from the same dataset - one that is always complete, accurate, and up-to-date.' Last year, Lansweeper strengthened its partnership with ServiceNow. Paessler isn’t the only IT company to intensively collaborate with Lansweeper. Features include using out-of-the-box REST Custom Sensors as EXE/Script Sensors.

With complete and accurate data at their fingertips, #HaloITSM users can easily align with #ITIL processes, enable self-service capabilities, and reduce #mttr for service and technology issues across their organizations. One example is a new integration framework and API that allows Paessler PRTG to retrieve asset data from Lansweeper.

The HaloITSM and Lansweeper integration enables you to benefit from automated IT Asset Discovery and one-click access to a wealth of granular IT Asset data.

Lansweeper integration with servicenow